FAQ

Privacy

How secure is my online order?

    • Please see our full Privacy Policy.
    • In short, when purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Orders

Do I need to have an account to order?

    • No. You can place an order as a guest.

What if I typed the wrong email address?

    • No worries. Your order should not be affected.
    • Contact Us so we can update your email address.

Are there any exchange rates?

    • All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

What payment methods do you accept?

    • We accept all major credit cards (VISA, Mastercard, AMEX, Discover) and Shop Pay. We do not accept personal checks, money orders, direct bank transfers, or cash on delivery.

Shipping

Can I track my order?

    • Yes, you can. We ship with USPS. Please check out our Tracking page for more info. 

What happens if my order wasn't delivered or if it was damaged?

    Returns

    Can I return my order?

      • You definitely return your order. We want our customers to be satisfied with our product. Please see out Refund Policy.

    Still Have A Question?

    Let us hear from you. Contact Us here.